FAQ
What is the process to throw a party?
Once you contact us, we will come up with a theme to fit your needs (whether it be something we have in stock or if we create something brand new just for you). The day of the party, we will come and set up the entire thing. Each tent, mattress or sleeping bag, accessories such as banners, fairy lights, string lights, lanterns, breakfast trays, decorative pillows etc. If you choose to have us hire additional vendors for cakes, favors, custom balloons etc, we will manage the timing, delivery and set up of additional add ons. Traditionally the rental period is for 24 hours, we will then come take down all of the tents and decorations. If you need same day pick up that is perfectly okay with us too. Setup usually takes an hour, but this ultimately depends on how many tents and add-ons you rent. Take down takes half the time as set up.
Are the themes only for girls?
We can accommodate for both boys and girls!
Can the tents be set up outside?
Yes, but will require special mats to keep the items clean. Please inquire for further details if you'd like to set up outside.
Can I add or subtract tents from my order?
Yes, we can customize a pricing model for you if you need less or more. Each additional tent and accessory set up is $45.
How much space do I need?
Each A-frame tent is 3 feet wide when opened and 5 feet long, with the mattress option you will need to accommodate for 6 feet long, with the sleeping bag option you will need to accommodate for 75'' (just over 6 feet long). The teepees measure 3' 8'' wide and 3' 8'' long. We can set up in a row, across from each other, in a circle or however your room permits. If you provide us with dimensions of your room we can suggest the best set up for your space.
How are your items cleaned?
After each use all bedding is laundered. The tents and decorative pillows are spot cleaned. Kids must bring their own pillows for hygiene reasons.
Is there anything you don't include in your packages?
Yes, children need to bring their own pillows for hygiene reasons.
What if I need to cancel my party?
If you cancel two weeks before your party or more you will receive 100% refund. If you cancel between 7 days and 14 days of your scheduled party you will receive 75% refund. If you cancel within the week of your scheduled party you will not receive a refund. If you need to move the date of your party we will do our best to accommodate your date if it is available.
Is there anything I'm responsible for to throw a party?
Yes, please ensure the kids bring their own pillow. Please supervise and do not allow food in the tents. Also you will need to clear any furniture or belongings in the space you would like us to set up before we arrive.
I have more questions not listed...
Send your question through our contact form, email us, or call us! We'd be happy to answer any further questions.
Once you contact us, we will come up with a theme to fit your needs (whether it be something we have in stock or if we create something brand new just for you). The day of the party, we will come and set up the entire thing. Each tent, mattress or sleeping bag, accessories such as banners, fairy lights, string lights, lanterns, breakfast trays, decorative pillows etc. If you choose to have us hire additional vendors for cakes, favors, custom balloons etc, we will manage the timing, delivery and set up of additional add ons. Traditionally the rental period is for 24 hours, we will then come take down all of the tents and decorations. If you need same day pick up that is perfectly okay with us too. Setup usually takes an hour, but this ultimately depends on how many tents and add-ons you rent. Take down takes half the time as set up.
Are the themes only for girls?
We can accommodate for both boys and girls!
Can the tents be set up outside?
Yes, but will require special mats to keep the items clean. Please inquire for further details if you'd like to set up outside.
Can I add or subtract tents from my order?
Yes, we can customize a pricing model for you if you need less or more. Each additional tent and accessory set up is $45.
How much space do I need?
Each A-frame tent is 3 feet wide when opened and 5 feet long, with the mattress option you will need to accommodate for 6 feet long, with the sleeping bag option you will need to accommodate for 75'' (just over 6 feet long). The teepees measure 3' 8'' wide and 3' 8'' long. We can set up in a row, across from each other, in a circle or however your room permits. If you provide us with dimensions of your room we can suggest the best set up for your space.
How are your items cleaned?
After each use all bedding is laundered. The tents and decorative pillows are spot cleaned. Kids must bring their own pillows for hygiene reasons.
Is there anything you don't include in your packages?
Yes, children need to bring their own pillows for hygiene reasons.
What if I need to cancel my party?
If you cancel two weeks before your party or more you will receive 100% refund. If you cancel between 7 days and 14 days of your scheduled party you will receive 75% refund. If you cancel within the week of your scheduled party you will not receive a refund. If you need to move the date of your party we will do our best to accommodate your date if it is available.
Is there anything I'm responsible for to throw a party?
Yes, please ensure the kids bring their own pillow. Please supervise and do not allow food in the tents. Also you will need to clear any furniture or belongings in the space you would like us to set up before we arrive.
I have more questions not listed...
Send your question through our contact form, email us, or call us! We'd be happy to answer any further questions.